Inviting Collaborators

Learn how to add team members to your shared drives and collaborate on audio projects.

Understanding Collaboration in Feedtracks

Feedtracks offers two ways to collaborate:

1. Shared Drives - Persistent workspaces for teams
2. Individual Item Sharing - Share specific tracks/playlists to folders

This guide focuses on inviting people to shared drives, which is the recommended approach for ongoing collaboration.

Creating a Shared Drive

Before inviting collaborators, you need a shared drive:

Step 1: Create New Drive

1. Click the + icon in the sidebar
2. Select New Shared Drive
3. Enter a name (e.g., “Album Production 2025”)
4. Click Create

Your new shared drive appears in the sidebar.

Step 2: Invite Collaborators

1. Open the shared drive
2. Click Settings (gear icon in top-right)
3. Go to Members tab
4. Click Invite People

The invitation dialog appears.

Inviting Team Members

By Email Address

For existing Feedtracks users:

1. Enter their email address in the invite field
2. Choose permission level (Admin, Editor, or Viewer)
3. Add optional message
4. Click Send Invite

They’ll receive an email notification and see the drive immediately in their sidebar.

For new users (don’t have Feedtracks account yet):

1. Enter their email address
2. Choose permission level
3. Add welcome message
4. Click Send Invite

They’ll receive an invitation email with:

• Link to create a Feedtracks account
• Magic link for instant access
• Drive name and your invitation message

Once they create an account, they’ll have access to the drive.

Multiple Invitations

Invite several people at once:

1. Enter email addresses separated by commas:

   john@example.com, jane@example.com, mike@example.com

2. Choose permission level (applies to all)
3. Click Send Invites

All recipients receive individual invitation emails.

Collaborator Discovery

Finding existing teammates:

Type the first few characters of someone’s email or name. The autocomplete shows:

• People you’ve collaborated with before
• Members of other shared drives you’re in
• Existing Feedtracks users you’ve shared with

Privacy note: You can only discover people you’ve previously collaborated with. You cannot search all Feedtracks users.

Permission Levels Explained

Admin

Full control over the drive:

Can do:

• ✅ Upload, edit, delete any files
• ✅ Add/remove members
• ✅ Change member permissions
• ✅ Delete the entire drive
• ✅ Modify drive settings
• ✅ View all activity logs

Use for: Project leads, producers, owners

Editor

Create and manage content:

Can do:

• ✅ Upload new tracks
• ✅ Edit/delete own uploads
• ✅ Create folders and playlists
• ✅ Leave comments (text + audio)
• ✅ @mention team members
• ✅ Resolve comments
• ❌ Cannot add/remove members
• ❌ Cannot delete drive
• ❌ Cannot edit others’ uploads

Use for: Active collaborators, engineers, artists

Viewer

Read-only access with commenting:

Can do:

• ✅ View all tracks and folders
• ✅ Play audio
• ✅ Leave comments (text + audio)
• ✅ @mention team members
• ❌ Cannot upload files
• ❌ Cannot edit content
• ❌ Cannot delete anything
• ❌ Cannot create folders

Use for: Clients, reviewers, stakeholders

Managing Invitations

Viewing Pending Invitations

See who hasn’t accepted yet:

1. Go to drive Settings → Members
2. Scroll to Pending Invitations
3. See list with status:
   • Sent (waiting for response)
   • Viewed (opened email)
   • Bounced (invalid email)

Resending Invitations

If someone didn’t receive the invite:

1. Find them in Pending Invitations
2. Click Resend
3. New invitation email sent immediately

Note: Each resend generates a new invitation link. Old links become invalid.

Canceling Invitations

Revoke an invitation before it’s accepted:

1. Find invitation in Pending Invitations
2. Click Cancel
3. Confirm cancellation

The invitation link stops working. The recipient can no longer accept.

Accepting Invitations (For Recipients)

If You’re Already a Feedtracks User

1. Check your email for invitation from noreply@feedtracks.com
2. Click Accept Invitation
3. Log in if needed
4. Drive appears in your sidebar immediately

If You’re New to Feedtracks

1. Check email for invitation
2. Click Create Account & Accept
3. Sign up with magic link or Google
4. Complete your profile
5. Drive appears in sidebar automatically

Your invitation remains valid until you accept or the sender cancels it (no expiration).

Collaboration Best Practices

Setting Up Your Team

For music production:

• Producer/engineer: Admin
• Artists/writers: Editor
• Mix/master engineer: Editor
• Label reps: Viewer

For podcast production:

• Host/producer: Admin
• Co-hosts: Editor
• Guests: Viewer
• Sponsors: Viewer

For client work:

• Studio owner: Admin
• Engineers: Editor
• Clients: Viewer (with comment access)

Communication Guidelines

Use @mentions effectively:

@john Can you re-record the vocal at 2:15?
@sarah Mix sounds great but vocals too quiet
@mike Timeline: mastering by Friday

Thread conversations:

• Reply to comments instead of creating new ones
• Keep feedback organized by timestamp
• Resolve threads when issues are addressed

Use drive descriptions:

• Add project overview in drive settings
• Include deadline dates
• Link to external docs (Google Docs, Notion)

Security and Access Control

Principle of least privilege:

• Start with Viewer access
• Upgrade to Editor only if needed
• Limit Admin role to 1-2 people

Temporary access:

• Remove collaborators when project completes
• Don’t leave ex-team members with access
• Review member list monthly

Sensitive content:

• Use separate drives for confidential projects
• Don’t invite to “catch-all” drives
• Consider password-protected public links instead

Removing Collaborators

Removing Someone from a Drive

As an Admin:

1. Go to drive Settings → Members
2. Find the person in the list
3. Click Remove (⋮ menu)
4. Confirm removal

They lose access immediately and the drive disappears from their sidebar.

What happens to their content:

• Their uploads remain in the drive
• Their comments stay visible
• They can no longer add/edit content
• @mentions of them still work

Leaving a Drive (As a Member)

If you no longer want access:

1. Right-click the drive in sidebar
2. Select Leave Drive
3. Confirm action

You lose access and all content disappears from your view.

Note: Your uploads and comments remain in the drive for other members.

Special Collaboration Scenarios

1-to-1 Collaboration

For personal projects with one other person:

1. Create shared drive
2. Name it automatically: “You & Partner Name”
3. Both get Admin access
4. Equal control over content

Tip: Feedtracks detects 2-person drives and auto-generates names.

Large Teams (10+ People)

For big productions or studios:

1. Create role-based drives:

   • “Production Team” (Editors)
   • “Client Reviews” (Viewers)
   • “Masters Archive” (Admins only)

2. Use organizational structure:

   Studio Name (shared drive)
   ├── Active Projects (folder)
   ├── Client Reviews (folder)
   └── Archive (folder)

3. Assign different permissions per folder (Studio plan feature)

External Collaborators

For people outside your organization:

Option 1: Invite to specific drive

• Viewer access only
• Remove when project completes
• Good for ongoing relationships

Option 2: Public links instead

• No account needed
• Password-protect for security
• Good for one-time reviews
• See Creating Public Links

Troubleshooting

Invitation email not received

Solutions:

1. Check recipient’s spam/junk folder
2. Verify email address spelling
3. Resend invitation
4. Try inviting via different email
5. Ask recipient to add noreply@feedtracks.com to contacts

“User already has access”

Cause: Person is already a member

Solutions:

1. Check Members list - they may already be there
2. If you want to change their role, edit their permission instead
3. They may be in Pending Invitations (check both lists)

Cannot remove member

Cause: Last Admin cannot be removed

Solutions:

1. Promote another member to Admin first
2. Then remove the original Admin
3. Every drive must have at least one Admin

Collaborator can’t see uploads

Cause: Permission issue or sync delay

Solutions:

1. Verify they’re a member (not just invited)
2. Check their permission level (Viewer vs Editor)
3. Ask them to refresh the page
4. Check if files are in a subfolder they don’t have access to

Drive not appearing in sidebar

Cause: Invitation not accepted or page not refreshed

Solutions:

1. Confirm invitation was accepted
2. Refresh the page (F5 or Cmd+R)
3. Log out and log back in
4. Check if drive was accidentally hidden (Settings → Hidden Drives)

Drive Ownership and Transfer

Who Owns a Shared Drive?

The creator of the drive is the owner:

• Their storage quota is used
• They can delete the drive
• Transfer ownership requires support assistance

Transferring Ownership

Not currently self-service - contact support:

1. Email support@feedtracks.com
2. Provide drive name and new owner email
3. Support will coordinate transfer
4. New owner must accept transfer
5. Their storage quota will be used going forward

Use cases:

• Leaving team/company
• Reorganizing studio structure
• Project handoff to client

Billing and Limits

Shared Drive Quotas

Plan	Max Shared Drives	Max Members per Drive
Fan	2	10
Pro	10	50
Studio	Unlimited	Unlimited

Storage and Costs

Who pays for storage:

• Drive owner’s storage quota is used
• Members’ quotas are NOT affected
• Example: If you create a shared drive with 50 GB of content, it counts toward YOUR storage, not your collaborators’

Upgrading for more collaborators:

• Need more than 2 drives? Upgrade to Pro
• Need more than 10 members? Upgrade to Studio
• Individual member invites are always free

Related Articles

• Creating Shared Drives - Detailed drive setup guide
• Understanding Access Levels - Permission system explained
• Using @Mentions - Notify specific teammates
• Creating Your Account - Sign up guide for new users

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Need more help? Contact support at support@feedtracks.com or use the chat widget in the bottom-right corner.