Upgrading Your Plan

As your audio library grows or your collaboration needs increase, you may need more storage space or additional shared drives. Feedtracks offers three subscription tiers designed for different user needs.

Subscription Tiers

Feedtracks has three plans with increasing storage and features:

Fan Plan

Storage: 10GB Shared Drives: 2 Best for: Individual creators, hobbyists, small projects

The Fan plan is perfect for:

• Personal music collections
• Small collaboration projects
• Testing Feedtracks before committing to larger plans
• Individual producers with modest storage needs

Pro Plan

Storage: 100GB (10x more than Fan) Shared Drives: 10 Best for: Professional producers, small studios, active collaborators

The Pro plan is ideal for:

• Professional audio engineers
• Small production studios
• Freelancers working with multiple clients
• Active collaborators needing multiple shared drives

Studio Plan

Storage: 1TB (1000GB) Shared Drives: Unlimited Best for: Large studios, labels, teams, power users

The Studio plan supports:

• Professional recording studios
• Record labels managing multiple artists
• Post-production houses
• Large teams with extensive collaboration needs
• Archives of large project libraries

Feature Comparison

Feature	Fan	Pro	Studio
Storage	10GB	100GB	1TB
Shared Drives	2	10	Unlimited
Track Uploads	Unlimited	Unlimited	Unlimited
Track Versions	Unlimited	Unlimited	Unlimited
Comments	Unlimited	Unlimited	Unlimited
Public Sharing	✅	✅	✅
Password Protection	✅	✅	✅
Blockchain Certification	Monthly limit	Higher limit	Highest limit
Waveform Visualization	✅	✅	✅
Version Compare	✅	✅	✅
Priority Support	❌	✅	✅

How to Upgrade Your Plan

Step-by-Step Upgrade Process

1. Log in to your Feedtracks account
2. Navigate to Settings
   • Click your profile icon in the top-right
   • Select Settings from the dropdown
3. Go to Billing section
   • Click on Billing or Subscription in the settings menu
4. Choose your new plan
   • Review the available plans (Fan, Pro, Studio)
   • Click Upgrade on the plan you want
5. Review pricing
   • You’ll see the prorated cost for the remaining month
   • The new price will apply starting next billing cycle
6. Confirm payment
   • Enter or confirm your payment method
   • Click Confirm Upgrade
7. Start using your new storage
   • Storage is available immediately
   • You can start uploading right away

Immediate Availability

When you upgrade:

• ✅ Storage is available immediately after payment
• ✅ You can start uploading to your new storage quota right away
• ✅ Shared drive limits update instantly
• ✅ No waiting period or manual activation required

Prorated Billing

Feedtracks uses prorated billing to ensure you only pay for what you use.

How Prorated Billing Works

When you upgrade mid-billing cycle:

1. Feedtracks calculates remaining days in your current billing period
2. You’re charged the difference between your current plan and new plan for those days
3. Next billing cycle, you pay the full price of the new plan

Example Calculation

Scenario:

• You’re on the Fan plan ($10/month)
• You upgrade to Pro ($50/month) on day 15 of 30
• 15 days remain in your billing period

Calculation:

Days remaining: 15 of 30 (50%)
Fan plan daily rate: $10 / 30 = $0.33/day
Pro plan daily rate: $50 / 30 = $1.67/day
Difference: $1.67 - $0.33 = $1.34/day

Prorated charge: $1.34 × 15 days = $20.10

You pay $20.10 immediately, then $50/month on your next billing date.

No Double Charging

You are never charged twice for the same period:

• Your Fan plan is credited for the remaining days
• You only pay the difference for the upgrade
• Your next full billing is at the new rate

Downgrading Your Plan

You can also downgrade if your needs decrease.

How to Downgrade

1. Go to Settings → Billing
2. Click Change Plan
3. Select a lower tier
4. Confirm the downgrade

Important Downgrade Considerations

Before downgrading, ensure:

• ❌ Your current storage usage fits within the new plan’s limit
• ❌ Your number of shared drives fits within the new plan’s limit
• ❌ You’re not exceeding any other plan limits

If You Exceed New Plan Limits

If your current usage exceeds the new plan’s limits:

• Storage: You must delete items or move them to trash and empty trash
• Shared Drives: You must delete or leave shared drives to meet the limit

Feedtracks will prevent the downgrade if you exceed limits and show you what needs to be reduced.

Downgrade Timing

When you downgrade:

• The downgrade takes effect at the end of your current billing period
• You continue to have your current plan’s features until then
• No refunds are issued for the remainder of the current period
• The lower price applies starting next billing cycle

Storage Usage Monitoring

Checking Your Storage

To see how much storage you’re using:

1. Go to Settings → Storage
2. View your usage breakdown:
   • Total storage used
   • Storage remaining
   • Percentage used
   • Breakdown by content type (tracks, versions, artwork, etc.)

Storage Breakdown

Storage is used by:

• Audio files (tracks and all their versions)
• Waveform data (small)
• Artwork images (playlists and tracks)
• Blockchain certification data (very small)

Note: Items in trash still count toward your storage quota until permanently deleted.

Low Storage Warnings

When you approach your storage limit:

• 90% full: You’ll see a warning banner
• 100% full: You cannot upload new files until you free space

To free storage:

• Delete unnecessary tracks or versions
• Empty trash to permanently remove items
• Upgrade to a higher plan

Shared Drive Limits

Fan Plan: 2 Shared Drives

With 2 shared drives, you can:

• Collaborate with one group on Drive 1
• Work with another client on Drive 2
• Keep personal work in your personal drive

Pro Plan: 10 Shared Drives

With 10 shared drives, you can:

• Manage multiple client projects simultaneously
• Separate different types of work (music production, podcasts, sound design)
• Create dedicated drives for each major project or team

Studio Plan: Unlimited Shared Drives

Unlimited shared drives means:

• Create a drive for every project, no matter how many
• Organize by client, by project, by date, or any system you prefer
• No need to delete old drives to make room for new ones

What Counts as a Shared Drive?

A shared drive counts against your limit if:

• ✅ You created it
• ✅ You are the owner/admin

A shared drive does NOT count if:

• ❌ Someone else created it and invited you
• ❌ You’re a member but not the owner

Blockchain Certification Limits

Each plan has monthly limits on blockchain certifications:

• Fan: Limited certifications per month (stored in certification_count_current_month)
• Pro: Higher monthly limit
• Studio: Highest monthly limit

The limit resets at the start of each calendar month. If you need more certifications:

• Wait until next month for the limit to reset
• Upgrade to a higher tier for increased limits

See Blockchain Certification for details.

Payment Methods

Feedtracks accepts:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal (depending on region)

Updating Payment Method

1. Go to Settings → Billing
2. Click Payment Method
3. Enter new card details or select PayPal
4. Click Save

Your next billing will use the updated payment method.

Failed Payments

If a payment fails:

1. You’ll receive an email notification
2. Feedtracks will retry the payment (usually 3 attempts)
3. If all retries fail, your account may be downgraded or restricted
4. Update your payment method to restore full access

Billing Cycle and Invoices

Billing Cycle

• Feedtracks bills monthly on the same day each month
• Your billing date is set when you first subscribe
• Example: Subscribe on March 15 → billed on the 15th of each month

Viewing Invoices

1. Go to Settings → Billing
2. Click Invoice History
3. View or download past invoices
4. Invoices show:
   • Billing date
   • Plan type
   • Amount charged
   • Payment method

Canceling Subscription

To cancel your subscription:

1. Go to Settings → Billing
2. Click Cancel Subscription
3. Confirm cancellation

What happens after cancellation:

• You continue to have access until the end of your current billing period
• No further charges after current period ends
• Your account may be downgraded to a free tier (if available) or restricted
• Your data is preserved (not deleted)

To reactivate:

• Go back to Settings → Billing
• Choose a plan and subscribe again

Frequently Asked Questions

Can I upgrade in the middle of the month?

Yes. You can upgrade at any time. You’ll be charged a prorated amount for the remainder of the month, and the new price applies starting next billing cycle.

Is my storage available immediately?

Yes. As soon as your payment is processed, your new storage quota is active, and you can start uploading.

What if I exceed my storage after downgrading?

You must reduce your storage usage before the downgrade takes effect. Delete items and empty trash to fit within the new plan’s limits.

Do deleted items still count toward storage?

Yes, for 30 days. Items in trash count toward your quota until they’re permanently deleted. Empty trash to free storage immediately.

Can I change plans multiple times?

Yes. You can upgrade or downgrade as many times as needed. Each change applies prorated billing.

What happens to my shared drives if I downgrade?

If you exceed the new plan’s shared drive limit, you must delete or leave shared drives until you’re within the limit. The downgrade will not proceed until you comply.

Do all versions of a track count toward storage?

Yes. Each version is a separate file. If you have 3 versions of a 50MB track, you’re using 150MB of storage.

Can I get a refund if I downgrade?

No. Downgrades take effect at the end of the current billing period. You keep access to your current plan until then, so no refund is issued.

Best Practices

1. Monitor Your Storage Regularly

Check your storage usage weekly or monthly:

• Anticipate when you’ll need more space
• Delete unnecessary versions or old projects
• Upgrade before you hit the limit

2. Clean Up Before Downgrading

If you plan to downgrade:

• Review your storage and shared drives well in advance
• Delete unnecessary items
• Empty trash
• Ensure you’re well under the new limit

3. Choose the Right Plan from the Start

Consider your long-term needs:

• Fan: Start here if you’re exploring or have small needs
• Pro: Choose this if you’re a working professional
• Studio: Go straight here if you have large teams or extensive libraries

Upgrading is easy, but starting with the right plan saves you time.

4. Take Advantage of Prorated Billing

Don’t hesitate to upgrade mid-month:

• You only pay for what you use
• Storage is available immediately
• No penalty for upgrading early

5. Set Reminders for Billing

Add your billing date to your calendar:

• Ensures you’re aware of upcoming charges
• Gives you time to review usage and plan changes
• Helps you update payment methods if needed

Related Articles

• Understanding Storage Limits
• Managing Trash and Recovery
• Creating Shared Drives
• Blockchain Certification